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FAQ

HOW CAN I SUBSCRIBE?

Click here to create an account. Once logged into your account on the site, head to the subscription page and choose which coffees and how often you want them delivered. You will go through the regular check out process.


HOW CAN I CHANGE THE FEATURES IN MY SUBSCRIPTION?

Scroll to the bottom of our page and click on “My Account.” Sign into your account with your email and password. From there you can manage your subscription by changing how often your coffee is delivered, when it is delivered, the amount of coffee delivered, or pause your shipment!

HOW DO I ACCESS WHOLESALE?

Email info@generousmovement.com and we will set you up with your own account! Make sure to include which email address we should set your account up with.

 

HOW CAN I GET INVOLVED?

We are in the process of developing an ambassador program to get all of our awesome volunteers involved. Until that is fully developed - you can advocate for the brand and purchase your coffee from us! You can also email us to see if there are any events we need volunteers to help with near your city!


ARE YOU HIRING?

Right now we do not have any openings or needs for employment. However, if a position opens up in the future we will be sure to announce the opening via social media, email, and through a posting on our website.


HOW DO WE DECIDE WHO WE WILL DONATE TO?

We partner with nonprofits and causes that are intentional, honest, pure, effective, sustainable, accountable and generous in their own mission. We stay within our lanes and make sure that all those we partner with and donate to are responsibly fighting injustices in a sustainable way.


WHAT IS YOUR GOAL FOR EACH PARTNERSHIP WITH CAUSES AND NONPROFITS?

Our goal is to support the operational side of the nonprofits we partner with, so that 100% of their individual donor dollars can go directly to their own mission. We do this by partnering with nonprofits who are vetted and analyzed by our team to make sure their organization is using the funds in the most responsible ways.  


IS YOUR COFFEE ORGANIC?

Yes. Not only is our coffee organic, but Generous Coffee is some of the best coffee in the world! This is both by opinion and science. We only provide coffee that cups above an 80 - which means within all coffee circles it is considered “specialty coffee”.


WHERE DO YOU SOURCE FROM?

The source of our coffee is one of the most valuable aspects of our business. We only source from farms that are fair trade, have ethical labor standards, and produce high quality coffee. Our coffee roaster is based out of Fort Wayne, Indiana.


WILL YOU DO K-CUPS?

In order to stay environmentally friendly and keep our coffee as fresh as possible, we will not be selling K-Cups, but you can easily put our grounds into a refillable K-Cup.


DO YOU SHIP INTERNATIONALLY?

Currently, we only ship domestically. As soon as we can ship internationally, we will make a big announcement!